DawaiPro – Terms & Conditions

Welcome to DawaiPro.

These Terms & Conditions outline the rules and guidelines for using the DawaiPro website and mobile services. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please discontinue use of the website and app.

1. Use of the Platform

DawaiPro is a digital healthcare service that helps users find doctors, view profiles, and book appointments across Pakistan. You agree to use the platform only for lawful purposes and in accordance with these Terms.

You must not:

Misuse the platform or attempt unauthorized access
Use the platform to post harmful, abusive, or misleading content
Interfere with the platform’s functionality or security
Use DawaiPro for commercial advertising without permission

2. Cookies

DawaiPro uses cookies to improve user experience, analyze traffic, and support essential website functions.

Required cookies are necessary for the website to function
Optional cookies may be used for analytics or marketing
By using the website, you consent to the use of required cookies
You may choose to decline optional cookies

Third‑party services (such as embedded videos or maps) may also use cookies.

3. Intellectual Property

All content on DawaiPro—including text, graphics, logos, icons, and software—is the property of DawaiPro or its licensors.

You may not:

Copy or republish DawaiPro content
Sell, rent, or sublicense DawaiPro material
Reproduce or redistribute content without permission

You may use the website for personal, non‑commercial purposes only.

4. User‑Generated Content (Comments, Reviews, Feedback)

Users may post comments, reviews, or feedback in certain areas of the platform.

By posting content, you confirm that:

You own the rights to the content
The content does not violate any copyright or trademark
The content is not defamatory, offensive, or unlawful
The content is not used for advertising or promoting third‑party services

DawaiPro may monitor and remove content that violates these rules.

You grant DawaiPro a non‑exclusive license to use, reproduce, and display your posted content as needed.

5. Appointment Bookings

By booking an appointment through DawaiPro, you agree to the following:

DawaiPro acts as a booking facilitator, not a medical provider
The doctor or clinic is solely responsible for the medical service
Appointment availability is determined by the healthcare provider
You must provide accurate personal information

All bookings are subject to our Rescheduling, Cancellation & Refund Policy.

6. Links to External Websites

DawaiPro may contain links to third‑party websites. We do not control or endorse these websites and are not responsible for their content or practices.

You may link to DawaiPro only if:

The link is not misleading
It does not imply endorsement
It fits within the context of your website

Use of DawaiPro’s logo requires written permission.

7. Content Liability

We are not responsible for content appearing on external websites that link to DawaiPro. You agree to defend and protect us from claims arising from such content.

No link should appear on any website that:

Is defamatory, obscene, or unlawful
Violates third‑party rights
Damages DawaiPro’s reputation

8. Accuracy of Information

While we aim to keep information accurate and up to date:

We do not guarantee completeness or accuracy
We do not guarantee uninterrupted availability of the website
Medical information on the platform is for informational purposes only and not a substitute for professional medical advice

9. Disclaimer & Limitation of Liability

To the fullest extent permitted by law:

DawaiPro disclaims all warranties related to the website and services
DawaiPro is not liable for any loss or damage arising from use of the platform
DawaiPro is not responsible for medical outcomes, doctor performance, or clinic services

Nothing in this disclaimer limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under applicable law

10. Changes to These Terms

DawaiPro may update these Terms & Conditions at any time. Continued use of the platform means you accept the updated terms.

11. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Email: